Talk to a person.
Email here is read by people, not sorted into a void. Requests are reviewed on business days, and a licensed agent in your state reaches out during normal business hours in your time zone.
Support
Anything about your request, this site, or how you were contacted. If something looks wrong, this is the address that gets it fixed.
Privacy
Access, deletion, corrections, and do not sell requests. Use the subject line "Privacy Request" so it reaches the right person on the first pass.
Phone
Leave a message with your name and the best time to reach you, and a person calls you back. No queue, no menu tree.
By mail: NEEDS PINNACLE: mailing address
Most messages are one of these four
Stop the texts
Reply STOP to any message you have received from us. It takes effect immediately and you get one confirmation message, then nothing further.
Read the opt out pageA privacy request
Access, correction, deletion, or opting out of sharing. Email the privacy address with the name, email and phone number you submitted so we can match your record.
Read the privacy policyA question about coverage
The fastest real answer comes from the questionnaire. A licensed agent in your state reads your answers and reaches out. Nothing is bought or bound on this site.
Start the questionsAlready talking to an agent
Reply in their thread. They hold your request and can answer faster than anyone here. Tell them, or reply STOP, if you would rather not hear from them again.
See what the call coversFamily Mortgage Shield is not an insurer and not your lender. Questions about a policy you already hold go to the carrier that issued it. Questions about your loan go to the servicer you pay each month.
Check my eligibility
Eleven questions. About a minute. No cost, no obligation.